Shipping policy

Shipping Policy for Resilient Apparel

At Resilient Apparel, we aim to provide a seamless shopping experience with reliable delivery for all our valued customers. Below is our shipping policy for your reference:

Processing Time:

• Orders are processed within 2-5 business days.
• Custom or pre-order items may require additional processing time, as noted on the product page.

Shipping Rates & Delivery Times:

• We offer standard shipping, with the cost and estimated delivery time calculated at checkout based on your location.
• Standard shipping typically takes 5-10 business days.
• International shipping times may vary depending on the destination and customs processing.

Order Tracking:

• Once your order has been shipped, you will receive an email confirmation with a tracking number to check the status of your delivery.

Customs & Import Duties:

• International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer and vary by country.

Lost or Damaged Items:

• If your order arrives damaged or is lost in transit, please contact us at [your contact email] within 7 days of receiving the item (or expected delivery date). We will assist with filing a claim and finding a solution.

Returns & Exchanges:

• For returns and exchanges, please refer to our [Return Policy link].

Questions?

• If you have any inquiries regarding your shipment, contact our support team at [your contact email].

Thank you for supporting Resilient Apparel and being a part of our movement to promote mental health awareness and positive change.