Shipping Policy

Welcome to Resilient Apparel! We aim to provide you with a seamless shopping experience, including reliable and efficient shipping.

Order Processing

  • All orders are processed within 1-3 business days.
  • Orders placed on weekends or holidays will begin processing the next business day.
  • You will receive a confirmation email once your order has been processed and shipped.

Shipping Rates and Delivery Times

We offer the following shipping options:

  1. Standard Shipping:
    • Delivery time: 5-10 business days
    • Cost: varies depending on your location
  2. Express Shipping: UNAVAILABLE FOR THE MOMENT
    • Delivery time: 2-5 business days
    • Cost: TBC
  3. International Shipping: UNAVAILABLE FOR THE MOMENT
    • Delivery time: 10-20 business days (varies by destination)
    • Cost: TBC

Important Note:

  • Shipping times may vary depending on your location and factors beyond our control, such as customs delays or carrier issues.
  • Some countries may not yet be eligible for shipping or may experience longer delivery times. If your country is not listed at checkout, we regret that we currently cannot ship there.

Order Tracking

  • Once your order is shipped, a tracking number will be emailed to you.
  • Use the tracking link provided to monitor your shipment's progress.

Shipping Restrictions

  • We currently ship to certain Countries but are working on expanding worldwide.
  • Delivery times and availability may vary by region.

Customs, Duties, and Taxes

  • For international orders, customs fees, duties, or taxes may apply and are the responsibility of the customer.
  • We recommend checking your country’s import regulations before placing an order.

Missing or Delayed Orders

If your order has not arrived within the estimated delivery time, please contact us at contact@resilientapparelstore.com. We will assist you in resolving the issue.

Damaged or Incorrect Orders

  • If you receive a damaged or incorrect item, please contact us within 7-14 days of delivery.
  • Provide your order number and photos of the issue, and we’ll work with you to make it right.